Parvan Toos Steel Complex

مجتمع فولاد پروان

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مجتمع فولاد پروان

همراه شما در صنعت فولاد

آدرس کارخانه

خراسان رضوی، تربت حیدریه، شهرک صنعتی مه ولات، ورودی روستای چهلسر

تلفن دفتر مشهد

05138430718

آدرس دفتر مشهد

خیابان احمدآباد، خیابان عدالت، عدالت 7، پلاک 7

تلفن دفتر تهران

02126202485

فکس:

051-38430718 داخلی 105

تلفن تماس جهت ارتباط با واحد مدیریت ارتباط با مشتری:

09120535120

آدرس دفتر تهران

خیابان جردن، خیابان عاطفی غربی، پلاک 55

آدرس ایمیل

PARVANSTEELCOMPLEX@GMAIL.COM

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Policies

Policy of Parvan Toos Steel Complex

Parvan Toos Steel Manufacturing Company is a producer of hot-rolled steel sheets with a monthly production capacity of 12,500 tons, supplied to the market in sheet form. In order to establish a unified direction and effective organizational alignment, the company hereby declares its Integrated Management System (IMS) Policy in a clear and transparent manner. This policy has been developed in line with the organization’s purpose and strategic objectives and reflects the company’s commitment to fulfilling the requirements of the integrated management systems, complying with applicable laws and regulations, and ensuring customer satisfaction. Accordingly, the company is committed to achieving the following objectives:

Enhancing Customer Communication and Satisfaction

Increasing the level of satisfaction of customers and other interested parties through strengthening two-way communication, supplying high-quality products, conducting timely customer satisfaction assessments, and reducing complaint handling time.

Development and Empowerment of Human Capital

Developing and empowering human resources as the most valuable asset of the organization by continuously improving knowledge, skills, expertise, participation, innovation, motivation, and overall employee satisfaction.

Ensuring Occupational Health and Workplace Safety

Providing safe and healthy working conditions in order to prevent work-related injuries and occupational diseases.

Reduction of Occupational Health and Safety Risks

Eliminating hazards and reducing occupational health and safety (OHS) risks through consultation and active participation of employees and their representatives.

Effective and Fair Communication with Customers

Establishing effective communication and ensuring fair and impartial treatment in all interactions with customers.

Continuous Improvement

Achieving sustained and continuous improvement in organizational productivity.

بیشتر بخوانید

Commitment to Continuous Progress and Improvement

Belief in the continuity of progress and sustained efforts toward continuous improvement of energy performance, individual performance, and organizational performance.

Energy Management and Resource Optimization

Promoting energy-use awareness and optimizing the consumption of resources through the implementation of energy management practices, procurement of high-efficiency equipment, waste management, and cost control, in order to continuously improve energy performance.

Continuous Improvement through the PDCA Cycle and Goal-Oriented Planning

Driving continuous improvement across all organizational processes by applying the PDCA cycle (Plan–Do–Check–Act) and by defining strategic and operational objectives together with executable action plans.

Ethical Commitment and Enhancement of Customer Satisfaction

Adhering to the organization’s code of conduct and ethical commitments and striving to continuously enhance customer satisfaction.

Improvement of Product Quality

Continuously improving the quality level of the organization’s products.

Environmental Protection and Sustainable Development

Protecting the environment and preventing environmental pollution in line with the principles of sustainable development.

Compliance with Legal and Regulatory Requirements

Complying with all applicable legal and regulatory requirements related to products, environmental protection, occupational health and safety, and energy management systems.

Facilitating Access to Customer Communication Channels

Ensuring easy and appropriate access for customers and other interested parties to customer communication and interaction channels.

Handling Customer Complaints and Dispute Resolution

Investigating and addressing customer complaints through internal processes and, where necessary, through external and independent dispute resolution authorities.